Innovation in Pricing – Watch the Airlines

By Scott Francis on Pricing Strategy, Innovation / Post a Comment

“We can’t do that! It’s not how our industry works!” I have heard those comments many times in my career. Unfortunately, it usually means whoever I am[..]

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Haircut Your Prices?

By Scott Francis on Pricing Strategy, Pricing Process / Post a Comment

I have been getting my hair cut at the same place every 4 or 5 weeks for the past 11 years. For simplicity, I will call the business Hair. It is a[..]

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JC Penney Fail

By Scott Francis on Change Management, Pricing Strategy / Post a Comment

The JC Penney Board of Directors fired CEO Ron Johnson yesterday after a year and a half of deteriorating results. The consensus during that time was[..]

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